Privacy Policy

At Big Mistake (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, www.bigmistake.in, or make a purchase.

We collect both personal and non-personal information. Personal information includes details such as your name, email address, phone number, shipping and billing addresses, and payment information, which is processed securely via third-party payment gateways. Non-personal information, such as your browser type, IP address, and browsing behavior, is collected through cookies and analytics tools to enhance your shopping experience.

We use your information to process and fulfill orders, provide customer support, personalize your experience, improve our website, and send marketing communications if you opt-in. Additionally, we may use your information for security purposes, fraud prevention, and legal compliance.

We do not sell or rent your personal data to third parties. However, we may share it with payment processors for transaction security, shipping providers for order delivery, and marketing and analytics services to improve our website. In certain cases, we may also disclose your information to legal authorities if required by law.

Cookies and tracking technologies help us enhance website performance, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features of our website may not function properly without them.

We take reasonable precautions to protect your data, but no online transmission is 100% secure. We recommend using strong passwords and being cautious while sharing personal information online. You have the right to access, update, and delete your data. You can manage your information by logging into your account or contacting us for assistance. If you no longer wish to receive marketing emails, you can unsubscribe at any time.

Our website may contain links to third-party sites, and we are not responsible for their privacy practices. We encourage you to review their policies before sharing your information.

We may update this Privacy Policy occasionally, and any changes will be posted here with an updated date. If you have any questions or concerns, you can reach us at support@bigmistake.in, or contact our customer support via phone at +91 8073521640. Our business address is No. 35, 2nd Floor, Cottonpet Main Road, Bengaluru 560053.

Last Updated: [March 2025]